The management of sales and cutomer relations. / Bob Hartley
Material type:
TextPublisher: Australia: Thomson, 2002Description: viii,851p.: 20cmISBN: 1861523866LOC classification: HF5438.4.M36
Contents:
Contents: The changing nature of sales and customer relation -- Selling and negotiation -- Database marketing -- Customer service and relationship marketing -- Managing agents and distributors -- Telemarketing and trade fairs.
| Item type | Current location | Home library | Call number | Copy number | Status | Date due | Barcode |
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5438.4.M36 (Browse shelf) | 1 | Available | 7288/313/13 | |
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Books
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5438.4.M361 (Browse shelf) | 2 | Available | 7370/395/13 |
Browsing WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY shelves, Shelving location: Reference Close shelf browser
| HF5438.25.M35 Selling today: creating customer value. / | HF5438.4.G34 Sales management: text and cases. / | HF5438.4.M36 The management of sales and cutomer relations. / | HF5438.4.M361 The management of sales and cutomer relations. / | HF5438.5.P475 Strategic advertising management. / | HF5500.2D55 Developing tomorrow's managers today. / | HF5547.A35 Administrative procedures for the Canadian office. / edited by Lauralee Kilgour. |
Includes index.
Contents: The changing nature of sales and customer relation -- Selling and negotiation -- Database marketing -- Customer service and relationship marketing -- Managing agents and distributors -- Telemarketing and trade fairs.
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