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	1.	Services marketing :integrating customer focus across the firm. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D. Edition: 4th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2006Online access: Publisher description \| Table of contents only \| Contributor biographical information Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HD9980.5.Z45 (3). Place hold Add to cart (remove)
	2.	No cover image available Service management :operations, strategy, and information technology. / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A \| Fitzsimmons, Mona J. Edition: 4th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, Mass. : McGraw-Hill/Irwin, c2004Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HD9980.5.F549 (3). Place hold Add to cart (remove)
	3.	Services marketing./ John E. G. Bateson, K. Douglas Hoffman by Bateson, John E. G \| Hoffman, K. Douglas. Edition: 4th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mason, OH: South-Western, 2011Online access: Contributor biographical information \| Publisher description \| Table of contents only Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HD9980.5.B321(4e) (3). Place hold Add to cart (remove)
	4.	Service management: operations, strategy, information technology. / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi, by Fitzsimmons, James A \| Fitzsimmons, Mona J \| Bordoloi, Sanjeev. Edition: 8th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York, NY: McGraw-Hill/Irwin, 2014Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HD9980.5.F54(8e) (1). Place hold Add to cart (remove)
	5.	Services marketing: integrating customer focus across the firm. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D. Edition: 6th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York: McGraw-Hill Irwin, 2013Online access: Contributor biographical information \| Publisher description \| Table of contents only Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HD9980.5.Z45(6e) (3). Place hold Add to cart (remove)
	6.	Service management: operations, strategy, information technology. / Sanjeev Bordoloi, James A. Fitzsimmons, and Mona J. Fitzsimmons. by [Bordoloi, Sanjeev] \| [Fitzsimmons, James A. ] \| [Fitzsimmons, Mona J.]. Edition: 9th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York, NY: McGraw-Hill, 2019Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HD9980.5.B72(9e) (3). Place hold Add to cart (remove)
	7.	Service management: operations, strategy, information technology. / Sanjeev Bordoloi, James A. Fitzsimmons, and Mona J. Fitzsimmons. by [Bordoloi, Sanjeev] \| [Fitzsimmons, James A. ] \| [Fitzsimmons, Mona J.]. Edition: 9th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York, NY: McGraw-Hill, 2019Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HD9980.5.F549(9e) (2). Place hold Add to cart (remove)
	8.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H \| Wirtz, Jochen. Edition: 7th ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston : Prentice Hall, c2011Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HF5415.13.L58(7e) (3). Place hold Add to cart (remove)
	9.	Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John. by Fisk, Raymond P \| Grove, Stephen J. (Stephen John), 1950- \| John, Joby, 1957-. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston : Houghton Mifflin, c2000Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HD9980.5.F54 (1). Place hold Add to cart (remove)

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