Wisconsin International University College Main Library

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Your search returned 13 results.

1.
Agile Competition and virtual organization: strategies for enriching the customer / Steven L.Goldman, Roger N. Nagel and Keneth Preiss

by Goldman, Steven L | NAGEL, Roger N and PREISS, Keneth.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York: Van Nostraud Reinhold, 1995Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HD41.D51 (1).

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2.
Customer service :a practical approach. / Elaine K. Harris.

by Harris, Elaine K.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2010Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HF5415.5.H2897 (2).

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3.
Services marketing :integrating customer focus across the firm. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston : McGraw-Hill/Irwin, c2006Online access: Publisher description | Table of contents only | Contributor biographical information Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HD9980.5.Z45 (3).

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4.
Customer service excellence. / Debra J. MacNeill.

by MacNeill, Debra J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Burr Ridge, Ill. : Business One Irwin/Mirror Press, c1994Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HF5415.5.M13 (11).

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5.
Managing to keep the customer :how to achieve and maintain superior customer service throughout the organization. / Robert L. Desatnick.

by Desatnick, Robert L.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: San Francisco : Jossey-Bass, 1987Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HF5415.5.D47 (1).

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6.
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Measuring customer satisfaction. / Richard F. Gerson.

by Gerson, Richard F | ebrary, Inc.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publisher: Menlo Park, Calif. : Kogan Page, c1993Online access: Click here for full text. Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HF5415.5.G46 (3).

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7.
Deliver outstanding customer service: gain and retain customers and stay ahead of the competition. / Susan Nash and Derek Nash

by Nash, Susan | Nash, Derek.

Edition: 2nd ed. Publisher: New Delhi: UBS Publishers, 2002Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HF5415.5.N17 (1).

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8.
Customer service :career success through customer loyalty. / Paul R. Timm.

by Timm, Paul R.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Prentice Hall, c2011Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HF5415.5 .T513 (2).

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9.
Supply chain management: strategy, planning, and operation. / Sunil Chopra, Peter Meindl,

by Chopra, Sunil | Meindl, Peter.

Edition: 6th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston: Pearson, 2016Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HF5415.13.C53(6e) (4), WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARYCall number: HF5415.13.C5333(6e) (2).

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10.
Services marketing: integrating customer focus across the firm. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D.

Edition: 6th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York: McGraw-Hill Irwin, 2013Online access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HD9980.5.Z45(6e) (3).

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11.
Supply chain management: strategy, planning, and operation. / Sunil Chopra, Peter Meindl,

by Chopra, Sunil | Meindl, Peter.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston: Pearson, 2001Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HF5415.13.C53 (1).

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12.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

by Lovelock, Christopher H | Wirtz, Jochen.

Edition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston : Prentice Hall, c2011Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HF5415.13.L58(7e) (3).

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13.
Customer service: career success through customer loyalty. / Paul R. Timm.

by Timm, Paul R.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Boston: Prentice Hall, 2010Availability: Items available for loan: WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARYCall number: HF5415.5.T51(5e) (1).

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