Strategic communication in business and the professions. / Dan O'Hair, Gustav W. Friedrich, Lynda Dixon Shaver.
Material type: TextPublisher: Boston: Houghton Mifflin, 1998Edition: 3rd edDescription: xvi, 523 p. : ill. ; 23 cmISBN: 0395858690Subject(s): Friedrich, Gustav W | Communication in organizations | Communication in management | Business communication | Intercultural communicationDDC classification: 658.4/5 LOC classification: HD30.3.O35 Online resources: Table of contentsItem type | Current location | Home library | Call number | Status | Date due | Barcode |
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Books | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | HD30.3.O35(3e) (Browse shelf) | Available | K/2934/0032/23 |
Includes bibliographical references and index.
Contents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations --
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