O'Hair, Dan.
Strategic communication in business and the professions. / Dan O'Hair, Gustav W. Friedrich, Lynda Dixon Shaver. - 3rd ed. - Boston: Houghton Mifflin, 1998. - xvi, 523 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Contents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations --
0395858690
97072528
Friedrich, Gustav W.
Communication in organizations.
Communication in management.
Business communication.
Intercultural communication.
HD30.3.O35
658.4/5
Strategic communication in business and the professions. / Dan O'Hair, Gustav W. Friedrich, Lynda Dixon Shaver. - 3rd ed. - Boston: Houghton Mifflin, 1998. - xvi, 523 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Contents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations --
0395858690
97072528
Friedrich, Gustav W.
Communication in organizations.
Communication in management.
Business communication.
Intercultural communication.
HD30.3.O35
658.4/5