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Strategic communication in business and the professions. / Dan O'Hair, Gustav W. Friedrich, Lynda Dixon Shaver.

By: O'Hair, DanContributor(s): Friedrich, Gustav W | Shaver, Lynda DixonMaterial type: TextTextPublisher: Boston: Houghton Mifflin, 1998Edition: 3rd edDescription: xvi, 523 p. : ill. ; 23 cmISBN: 0395858690Subject(s): Friedrich, Gustav W | Communication in organizations | Communication in management | Business communication | Intercultural communicationDDC classification: 658.4/5 LOC classification: HD30.3.O35 Online resources: Table of contents
Contents:
Contents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations --
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Item type Current location Home library Call number Status Date due Barcode
Books Books WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY
General Stacks 		WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY
HD30.3.O35(3e) (Browse shelf) Available K/2934/0032/23

Includes bibliographical references and index.

Contents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations --

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