Business communication :building critical skills. / Kitty O. Locker, Stephen Kyo Kaczmarek & Kathryn Braun.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current location | Home library | Call number | Status | Date due | Barcode |
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY General Stacks | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | HF5718.L63(2e) (Browse shelf) | Available | K/2857/0009/20 |
Includes bibliographical references and index.
Contents: Building effective messages: Introduction to business communication -- Adapting your message to your audience -- Communicating across cultures -- Planning, writing and revising -- Creating goodwill: You-attitude -- Positive emphasis -- Reader benefits -- Letters, memos and e-mail messages: Formats for letters and memos -- Informative and positive messages -- Negative messages -- Persuasive messages -- Email messages -- Polishing your writing: Editing for grammar and punctuation -- Choosing the right word -- Editing sentences and paragraphs -- Interpersonal communication: Listening -- Working and writing in teams -- Planning, managing and recording meetings -- Making oral presentations -- Research, reports and visuals: Finding, analyzing and documenting information -- Proposals and progress reports -- Short reports -- Long reports -- Using visuals -- Job hunting: Researching jobs -- Creating persuasive resumes -- Job application letters -- Preparing for job interviews -- After the interview: follow-up letters and emails and job offers --
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