Operations management: theory and practice. / William Stevenson.

By: Stevenson, WilliamMaterial type: TextTextPublisher: New York : McGraw-Hill Education/ Create, 2013Edition: 11th edDescription: xxv, 910 p. : ill. (col.) ; 28 cmISBN: 9781121913974; 1121913970LOC classification: TS155.St3(11e)
Contents:
Contents: Introduction to operations management -- Competitiveness, strategy, and productivity -- Forecasting -- Product and service design -- Reliability -- Strategic capacity planning for products and services -- Decision theory -- Process selection and facility layout -- Work design and measurement -- Learning curves -- Location planning and analysis -- The transportation model -- Management of quality -- Quality control -- Acceptance sampling -- Aggregate planning and master scheduling -- MRP and ERP -- Inventory management -- JIT and lean operations -- Maintenance -- Supply chain management -- scheduling -- Project management -- Management of waiting lines -- Linear programming.
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Includes index.

Contents: Introduction to operations management -- Competitiveness, strategy, and productivity -- Forecasting -- Product and service design -- Reliability -- Strategic capacity planning for products and services -- Decision theory -- Process selection and facility layout -- Work design and measurement -- Learning curves -- Location planning and analysis -- The transportation model -- Management of quality -- Quality control -- Acceptance sampling -- Aggregate planning and master scheduling -- MRP and ERP -- Inventory management -- JIT and lean operations -- Maintenance -- Supply chain management -- scheduling -- Project management -- Management of waiting lines -- Linear programming.

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