Stevenson, William.

Operations management: theory and practice. / William Stevenson. - 11th ed. - New York : McGraw-Hill Education/ Create, 2013. - xxv, 910 p. : ill. (col.) ; 28 cm.

Includes index.

Contents: Introduction to operations management -- Competitiveness, strategy, and productivity -- Forecasting -- Product and service design -- Reliability -- Strategic capacity planning for products and services -- Decision theory -- Process selection and facility layout -- Work design and measurement -- Learning curves -- Location planning and analysis -- The transportation model -- Management of quality -- Quality control -- Acceptance sampling -- Aggregate planning and master scheduling -- MRP and ERP -- Inventory management -- JIT and lean operations -- Maintenance -- Supply chain management -- scheduling -- Project management -- Management of waiting lines -- Linear programming.

9781121913974 1121913970

TS155.St3(11e)

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