Management: an approach to customer expectations. / (Record no. 8118)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01972cam a2200349 i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 16986641 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20211125160519.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 111003s2013 ohua b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2011940310 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780538480550 (hbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0538480556 (hbk.) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Language of cataloging | eng |
| Transcribing agency | LC |
| Description conventions | rda |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD31.P55(10e) |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Plunkett, W. Richard |
| 245 10 - TITLE STATEMENT | |
| Title | Management: an approach to customer expectations. / |
| Statement of responsibility, etc. | Warren R. Plunkett, Gemmy S. Allen, Raymond F. Attner. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 10th ed. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Mason, OH: |
| Name of producer, publisher, distributor, manufacturer | South-Western, Cengage Learning, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2013. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxiii, (various paging): |
| Other physical details | illustrations ; |
| Dimensions | 26 cm |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | unmediated |
| Media type code | n |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | volume |
| Carrier type code | nc |
| Source | rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (pages 661-677) and index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Contents: 1. Fundamentals of management: a broad view of management.2. The Evolution of management thinking.3. Organizational culture and interactive forces -- 2. Planning for growth: Strategic planning -- Achieving top quality -- Decision making in management --3. Creating effective organizations: Principles of organization -- Designing an adaptive organizational culture -- Corporate social Responsibility and ethics -- 4. Staffing for high performance: Building a workforce -- Personal and organizational communication -- 5. Influencing behavior and actions: Motivating employees -- Organizational leadership -- Managing teams and work groups -- 6. Controlling operations: Systems for managing information -- The Purpose and application of control -- |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Fuller form of name | Allen, Gemmy S. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Fuller form of name | Attner, Raymond F. |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 7 |
| b | cbc |
| c | orignew |
| d | 3 |
| e | epcn |
| f | 20 |
| g | y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Total Checkouts |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | General Stacks | 10/24/2019 | HD31.P55(10e) | K/495/495/19 | 11/25/2021 | 1 | 11/25/2021 | Books | ||||||
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | General Stacks | 11/07/2019 | HD31.P551(10e) | K/1493/1493/19 | 01/14/2022 | 2 | 11/25/2021 | Books | ||||||
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA KUMASI LIBRARY | General Stacks | 11/07/2019 | HD31.P552(10e) | K/1645/1645/19 | 01/14/2022 | 3 | 11/25/2021 | Books |