Putting total quality management to work / (Record no. 655)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00837nam a22001817a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120316t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1881052249 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD62.15.S27 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sashkin, Marshall |
| 245 ## - TITLE STATEMENT | |
| Title | Putting total quality management to work / |
| Statement of responsibility, etc. | Marshall Sashkin and Kenneth J. Kiser |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | San Francisco: |
| Name of publisher, distributor, etc. | Berrett-Koehler, |
| Date of publication, distribution, etc. | c1993. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 201 p.: |
| Other physical details | ill. |
| Dimensions | 24cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Contents: What makes total quality management work? -- The Roots of TQM -- What is TQM? -- TQM tools and techniques -- Quality for the customer -- The Cultural basis of TQM -- Creating and supporting a TQM culture -- First steps toward TQM -- The Seven old tools -- The Baldridge award -- Key resources for TQM. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kiser, Kenneth J. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | General Stacks | 16/03/2012 | HD62.15.S27 | 1615/12 | 16/03/2012 | 16/03/2012 | Books |