Total quality management / (Record no. 654)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01173nam a22002177a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120316t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8178082705 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD62.15.B35 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Besterfield, Dale H. |
| 245 ## - TITLE STATEMENT | |
| Title | Total quality management / |
| Statement of responsibility, etc. | Dale H. Besterfield...et al. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | India: |
| Name of publisher, distributor, etc. | Pearson Education, |
| Date of publication, distribution, etc. | c1999. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 533 p.: |
| Other physical details | ill; |
| Dimensions | 24cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references and index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Contents: Principles and practices -- Introduction -- Leadership -- Customer satisfaction -- Employee involvement -- Continuous process improvement -- Supplier partnership -- Performance -- Tools and techniques -- Statistical process control (SPC) -- Quality systems -- Benchmarking -- Quality function deployment (QFD) -- Quality by design -- Experimental design -- Taguchi's quality engineering -- Products quality -- Failure mode and effect analysis (FMEA) -- Total productive maintenance -- ISO 14000 -- Management tools -- Appendix. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Michna-Besterfield, Carol |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Besterfield, Glen H. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sacre-Besterfield, Mary |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | General Stacks | 03/16/2012 | HD62.15.B35 | 1620/12 | 03/16/2012 | 03/16/2012 | Books |