Quality & performance excellence: management, organization, and strategy. / (Record no. 5319)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01252nam a22001697a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150128b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 100324381328 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD62.15.D4 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Evans, James R. |
| 245 ## - TITLE STATEMENT | |
| Title | Quality & performance excellence: management, organization, and strategy. / |
| Statement of responsibility, etc. | James R. Evans. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Spain: |
| Name of publisher, distributor, etc. | South-Western Cengage Learning, |
| Date of publication, distribution, etc. | 2008. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 502p.: |
| Other physical details | ill.; |
| Dimensions | 23cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes Index and Bibliography. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Contents: Foundations of quality and performance excellence: Introduction to quality and performance excellence -- Frameworks for organizational quality -- Performance excellence, competitive advantage, and strategic management -- Performance excellence and organization theory: Quality in customer-supplier relationships -- Designing organizations for performance excellence -- Designing, controlling, and improving organizational processes -- Tools and technique for performance excellence -- Performance excellence and organizational behavior: Quality teamwork -- Engagement, empowerment, and motivation -- Leadership and implementation: Leadership for performance excellence -- Performance excellence and organizational change. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | Reference | 01/28/2015 | HD62.15.D4 | 7483/511/13 | 01/28/2015 | 1 | 01/28/2015 | Books |