000			00980nam a22001457a 4500
008			120529t xxu||||| |||| 00| 0 eng d
020			_a0071444521
050			_aHF5549.12.K32
100			_aKemp, Sid
245			_aPerfect solutions for difficult employee situations. / _cSid, Kemp
260			_aChicago: _bMcgraw-hill, _c2005.
300			_aix, 236.p.: _c20cm.
505			_aContents: Facing your day -- From challenges to solutions -- The Manager's survival guide -- Messy situations -- When sex shows up at work -- When personal issues affect work life -- Pranks, put- downs, and bending -- New employee orientation issues -- Time and punctuality issues -- Attitude problems -- Problems between generations -- Justice issues on the job -- Anger on the job -- Fear in the office -- Illness issues -- Failure - employee or company -- Emergencies -- Broken rules -- Respect. -- Too hot to handle: When to get help -- Learning leadership -- Resources for learning.
942			_2lcc _cBK
999			_c981 _d8481