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001 | 12947852 | ||
003 | OSt | ||
005 | 20220302111751.0 | ||
008 | 020927s2004 nyua b 001 0 eng | ||
010 | _a 20039058808 | ||
020 | _a0070927286 | ||
040 |
_aDLC _cLC _dDLC |
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042 | _apcc | ||
050 | 0 | 0 | _aHF5718.L63 |
082 | 0 | 0 |
_a651.7 _221 |
100 | 1 | _aLocker, Kitty O. | |
245 | 1 | 0 |
_aBusiness communication :building critical skills. / _cKitty O. Locker, Stephen Kyo Kaczmarek & Kathryn Braun. |
250 | _a2nd Canadian ed. | ||
260 |
_aNew York: _bMcGraw-Hill, _c2005. |
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300 |
_axxx, 626 p. : _bill. ; _c26 cm. |
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504 | _aIncludes bibliographical references and index. | ||
505 | _aContents: Building effective messages: Introduction to business communication -- Adapting your message to your audience -- Communicating across cultures -- Planning, writing and revising -- Creating goodwill: You-attitude -- Positive emphasis -- Reader benefits -- Letters, memos and e-mail messages: Formats for letters and memos -- Informative and positive messages -- Negative messages -- Persuasive messages -- Email messages -- Polishing your writing: Editing for grammar and punctuation -- Choosing the right word -- Editing sentences and paragraphs -- Interpersonal communication: Listening -- Working and writing in teams -- Planning, managing and recording meetings -- Making oral presentations -- Research, reports and visuals: Finding, analyzing and documenting information -- Proposals and progress reports -- Short reports -- Long reports -- Using visuals -- Job hunting: Researching jobs -- Creating persuasive resumes -- Job application letters -- Preparing for job interviews -- After the interview: follow-up letters and emails and job offers -- | ||
650 | 0 | _aBusiness communication. | |
700 | 1 | _aKaczmarek, Stephen Kyo. | |
700 | 1 | _qBraun, Kathryn | |
856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/description/mh031/2002035595.html |
856 | 4 | 1 |
_3Table of contents _uhttp://www.loc.gov/catdir/toc/fy036/2002035595.html |
906 |
_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg |
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942 |
_2lcc _cBK |
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999 |
_c8849 _d16349 |