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008 990308s1999 nju b 001 0 eng
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024 _q0324588445
040 _aDLC
_cDLC
_dDLC
042 _apcc
043 _an-us---
050 0 0 _aHF5718.13.G82
082 0 0 _a658.4/5
_221
100 _qGuffey, Ellen Mary
245 1 0 _aEssentials of business communication. /
_cMary Ellen Guffey, Dana Loewy
250 _a8th ed.
_bAnnotated instructor's edition
260 _aLondon:
_bSouth-Western,
_c2010.
300 _axxiv, 444 p. + [various pagings]. :
_bcol. ill. ;
504 _aIncludes bibliographical references and indexes.
505 _aContents: 1. Communication in today's workplace: Career success begins with communication skills -- 2. The writing process: Planning business messages -- Composing business messages -- Revising business messages -- 3: Communicating at work: Electronic messages and memorandums -- Positive messages -- Negative messages -- Persuasive messages -- 4. Reporting workplace data: Informal reports -- proposals and formal reports -- 5. Professionalism, teamwork, meetings, and speaking skills: Professionalism at work: business etiquette, ethics, teamwork, and meetings -- Business presentations -- 6. Communication employment: The job search, resumes, and cover letters -- interviewing and following up --
650 0 _aBusiness communication
_zUnited States
_xCase studies.
650 0 _aCommunication in organizations
_zUnited States
_xCase studies.
700 _qLoewy, Diana
942 _2ddc
_cBK
999 _c8265
_d15765