000 01489nam a22002057a 4500
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008 190815b xxu||||| |||| 00| 0 eng d
020 _a9780205925841
040 _cLC
050 _aT11.L36
245 _aTechnical communication. /
_cJohn M. Lannon, Don Klepp and Laura J. Gurak
250 _a6th (Canadian) ed.
260 _aToronto:
_bPearson,
_c2012.
300 _axvi, 582 p. :
500 _aIncludes index and bibliographical references.
505 _aPart I: Communicating in the workplace: Introduction to technical communication -- Preparing to write -- Writing efficiently -- Collaborating at work -- Writing persuasively -- Writing ethically -- Part II: Information gathering, analysis and manipulation: Gathering information -- Recording and reviewing research findings -- Documenting research findings -- Summarizing information -- Part III: Structural, style and format elements: Organizing for readers -- Designing visuals -- Designing pages and documents -- Part IV: Descriptive writing: Definitions -- Descriptions and specifications -- Process analyses, instructions and procedures -- Manual and usability testing -- Part V: Applications: Proposals -- Formal analytical reports -- Adding document supplements -- Short reports -- Workplace correspondence: letters, memos and emails -- Job-search communications -- Oral presentations -- Using electronic media --
700 _qKlepp, Don
700 _qGurak, Laura J.
942 _2lcc
_cBK
999 _c7556
_d15056