000			01510nam a22001817a 4500
008			200601b xxu||||| |||| 00| 0 eng d
020			_a9780335218387
020			_a0335218385
050			_aRA393.B56
100			_aBlack, Nick
245			_aUnderstanding health services / _cNick Black and Reinhold Gruen.
260			_aLondon: _bOpen University Press, _c2005.
300			_avii, 243 p. : _bill. ; _c 24 cm.
500			_aSn1. Introduction: 1. A system approach to health services -- 2. Challenges facing health services -- 3. Formal and lay care -- Sn2. Inputs to health care: 4. Diseases and medical knowledge -- 5. Medical paradigms -- 6. Staff: the challenge of professionalism -- 7. Funding health care -- Sn3. Processes of health care: 8. The need and demand for health care -- 9. The relationship between need and use -- 10. Staff-patient interactions -- 11. Public as consumers and policy -- Sn4. Outcome of health care: 12. Outcomes -- Sn5. Organization of services -- 13. Analysing health systems -- 14. Why are health systems as they are? -- 15. Low and middle income countries: from colonial inheritance to primary care -- 16. Low and middle income countries: from comprehensive primary care to global initiatives -- 17. Health services in high income countries -- Sn6. Quality improvement: 18. Defining good quality health services -- 19. Performance assessment -- 20. Improving quality of care.
650			_aHealth Services Administration
700			_aGruen, Reinhold.
942			_2lcc _cBK
999			_c7308 _d14808