000			01214nam a22001937a 4500
008			140320b xxu||||| |||| 00| 0 eng d
020			_a9538722126
050			_aHF5547.5.F842
100			_aFulton-Calkins, Patsy.
245			_aProcedures for the office professional. / _cPatsy, Fulton-Calkins.
250			_a4th ed.
260			_aAustralia: _bSouth-Western Educational Publishing, _c1999.
300			_axvi,613 p.: _bill; _c23cm.
500			_aIncludes index.
505			_aContents: The 21st century office: A Changing workplace -- The Office team and environment -- Productivity in the office -- Ethical behavior -- Office technology: Information processing -- Computer software -- Reprographic resources -- The Vital office -- Office communication: The Communication process -- Written communications -- Presentations -- Telecommunication skills -- Office mail -- Records management: Rules and procedures -- Records management technology -- Meeting and conferences: Travel arrangements -- Financial documents -- The Office professionals career: Employment and advancement -- Leadership and management -- Reference section.
650			_aOffice Management
700			_aHanks, Joanna D.
942			_2lcc _cBK
999			_c2740 _d10240