000			01362nam a22001577a 4500
008			121010t xxu||||| |||| 00| 0 eng d
020			_a9988640269
050			_aHF5547.5. A11
100			_aAgbelewu, Charity
245			_aAiming at professional excellence: a handbook for professional secretaries, administrative assistants and personal asiistants. / _cCharity Agbelewu
260			_aAccra: _bSonlife Printing Press, _cc2006.
300			_aviii, 90 p.: _bill.; _c21cm
505			_aContents: Introduction -- What makes you important? -- Developing the right attitude -- The Secretary as an assistant -- Organizing yourself and others -- Plan of action -- Monitoring and evaluation -- Office organization process -- Secretary in management -- Team work & human relations -- Performance appraisal -- Secretarial and administrative confidentiality -- Setting priorities -- Time management: daily planning -- Records-keeping -- Report-writing -- Meetings, conferences and committees -- Dealing with moods -- Customer relations -- Communication -- Organogram - organizational chart -- Organizing employment process -- Self development -- Secretarial / administrative excellence -- Appendix 1: The ''Little foxes that spoil your management / administrative vineyard'' -- Appendix 2: Frequently asked questions(FAQ).
650			_bOffice management.
942			_2lcc _cBK
999			_c2416 _d9916