000 | 01362nam a22001577a 4500 | ||
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008 | 121010t xxu||||| |||| 00| 0 eng d | ||
020 | _a9988640269 | ||
050 | _aHF5547.5. A11 | ||
100 | _aAgbelewu, Charity | ||
245 |
_aAiming at professional excellence: a handbook for professional secretaries, administrative assistants and personal asiistants. / _cCharity Agbelewu |
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260 |
_aAccra: _bSonlife Printing Press, _cc2006. |
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300 |
_aviii, 90 p.: _bill.; _c21cm |
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505 | _aContents: Introduction -- What makes you important? -- Developing the right attitude -- The Secretary as an assistant -- Organizing yourself and others -- Plan of action -- Monitoring and evaluation -- Office organization process -- Secretary in management -- Team work & human relations -- Performance appraisal -- Secretarial and administrative confidentiality -- Setting priorities -- Time management: daily planning -- Records-keeping -- Report-writing -- Meetings, conferences and committees -- Dealing with moods -- Customer relations -- Communication -- Organogram - organizational chart -- Organizing employment process -- Self development -- Secretarial / administrative excellence -- Appendix 1: The ''Little foxes that spoil your management / administrative vineyard'' -- Appendix 2: Frequently asked questions(FAQ). | ||
650 | _bOffice management. | ||
942 |
_2lcc _cBK |
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999 |
_c2416 _d9916 |