000			01249nam a22002177a 4500
005			20210414114029.0
008			120620t xxu||||| |||| 00| 0 eng d
020			_a0324225202
050			_aHF5721.L46
100			_aLehman, Carol M.
245			_aBusiness communication. / _cCarol M. Lehman and Debbie D. Dufrene
250			_a13th edition
260			_aAustralia: _bSouth-Western, _c2002.
300			_axv,612p.: _bill.; _c25 cm.
500			_aIncludes index.
505			_aContents: Establishing a framework for business communication -- Focusing on interpersonal and group communication -- Planning spoken and written messages -- Communicating electronically -- Delivering good-and neautral-news messages -- Delivering bad-news messages -- Delivering persuasive messages -- Understanding the report process and research methods -- Delivering good and neautral news messages -- Organizing and preparing reports and proposals -- Designing and delivering business presentations -- Preparing resumes and application letters -- Interview for a job and preparing employment -- Appendices.
650			_aCommercial correspondence _x Business report writing
650			_aBusiness communication
700			_aDufrene, Debbie D.
942			_2lcc _cBK
999			_c1483 _d8983