000 | 01583nam a22001697a 4500 | ||
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005 | 20240719122249.0 | ||
008 | 240719b ||||| |||| 00| 0 eng d | ||
020 | _a9781526490148 | ||
050 | _aHV29.7.M67(5e) | ||
100 |
_9Moss, Bernard _d2020 |
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245 |
_aCOMMUNICATION SKILLS IN NURSING, HEALTH AND SOCIAL CARE _cBernard Moss |
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250 | _a5th ed. | ||
260 |
_aLos Angeles, _bSage; _c2020. |
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300 |
_axv,289p.: _c24cm |
||
505 | _aContent -- introduction to the fifth edition -- acceptance -- active listening -- advising -- advocacy -- antidiscriminatory practice -- assertiveness -- assessment -- barriers to good communication -- breaking bad news -- chairing meetings -- challenging -- complaints -- confidentiality -- conflict management -- counselling -- court room skills -- documentation, recording and form filling -- ecomaps -- emotional intelligence -- empathy -- empowerment, resilience and strength perspective -- endings -- establishing professional relationship -- feedback -- genograms -- getting unstuck -- group work -- ICT -- interpreters -- interprofessional collaboration -- interviewing children -- labyrinths -- learning difficulties -- loss -- mediation skills -- mindfulness -- motivational interviewing -- nonverbal communication -- overcoming fears and anxieties -- PCF -- reflective practice -- religion -- simulation -- social media -- spirituality -- suicide -- supervision -- talks and presentations -- telephone, skyping, video conferencing skills -- time management -- tricky topics -- whistleblowing -- wrong messages -- | ||
942 |
_2lcc _cBK |
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999 |
_c10319 _d17819 |