TY - BOOK AU - Rae,Leslie TI - The skills of interviewing : a guide for managers and trainers. AV - HF5549.5.I6.R34 U1 - 658.3/1124 19 PY - 1995/// CY - Mumbai, India PB - Jaico KW - Employment interviewing N1 - Includes index; Bibliography: p. [207]-208; Contents: The manager's role in interviewing -- the basic of interviewing -- Viewpoints, structure and questioning -- Analysing behaviour -- Listening -- Levels of interviewing -- Problem solving -- Planning the interview -- Acquiring the skills -- The counselling interview -- Selection, promotion and exit interviews -- The appraisal interview -- The discipline interview -- The grievance interview ER -