Public relations : strategies and tactics. /
Dennis L. Wilcox, Phillip H. Ault, Warren K. Agee.
- 4th ed. / with a foreword by Edward L. Bernays.
- New York : HarperCollins, 1995.
- xxvi, 696 p. : ill. (some col.) ; 24 cm.
Includes bibliographical references and index.
Contents: What is public relations -- Types of public relations works -- The evaluation of public relations -- The individual in public relations -- Public relations departments and firms -- Ethics and professionalism -- Research -- Planning the action -- Communication -- Evaluation -- Public opinion and persuasion -- The audience and how to reach it -- Public relations and the law -- Corporations -- Public affairs and government -- International public relations -- Membership organizations -- Social, cultural, and health agencies -- Education -- Entertainment, sports, and travel -- Public relations and new technologies -- Written tactics -- Spoken tactics -- Visual tactics --