TY  - BOOK
AU  - Kemp, Sid
TI  - Perfect solutions for difficult employee situations.
SN  - 0071444521
AV  - HF5549.12.K32 
PY  - 2005///
CY  - Chicago
PB  - Mcgraw-hill
N1  - Contents: Facing your day -- From challenges to solutions -- The Manager's survival guide --  Messy situations -- When sex shows up at work -- When personal issues affect work life -- Pranks, put- downs, and bending -- New employee orientation issues -- Time and punctuality issues -- Attitude problems -- Problems between generations -- Justice issues on the job -- Anger on the job -- Fear in the office -- Illness issues -- Failure - employee or company -- Emergencies -- Broken rules -- Respect. -- Too hot to handle: When to get help -- Learning leadership -- Resources for learning
ER  -