Contents: Introduction: The Strategic role of human resource management -- Equal opportunity and the law -- Strategic human resource management and the HR scorecard -- Recruitment and placement : Job analysis -- Personal planning and recruiting -- Employee testing and selection -- Interviewing candidates -- Trianing and development: Training and developing employees -- Performance management and appraisal -- Managing careers -- Compensation: Establishing strategic pay plans -- Pay for performance and financial incentives -- Benefits and sevices -- Employee relations: Ethics, justice, and fair treatment in HR management -- Labor relations and collective bargaining -- Employee safety and health -- Managing global human resources -- Glossary.