TY - BOOK AU - AU - Jackson, Susan E. AU - Hellriegel, Don. TI - Competency-based management / SN - 9780324539677 AV - HD31.S15(10e) PY - 2008/// CY - Mason PB - McGraw-Hill Education, N1 - Includes index; Contents: Part One: Overview of management: Developing managerial competencies -- Learning from the history of management thought --Part Two: Managing in turbulent environment: Ethics and social responsibility -- Assessing the environment -- Managing globally -- Fostering entrepreneurship -- Part Three: Formulating plans and strategies -- Fundamentals of decision aids -- Achieving organizational control -- Part Four: Motivating employees -- Dynamics of leadership -- Communicating effectively -- Working in teams -- Understanding organizational culture and cultural diversity -- Part Five: Designing organization -- Guiding organizational change and innovation -- Managing human resources. ER -