TY - BOOK AU - Lussier,Robert N. TI - Human relations in organizations: applications and skill building. SN - 9780077720568 (alk. paper) AV - HD58.7.L86 U1 - 658.3 23 PY - 2017/// CY - New York, NY PB - McGraw-Hill Education KW - Organizational behavior KW - Interpersonal relations N1 - Contents: Intrapersonal skills: behavior, human relations and performance begin with you: Understanding behavior, human relations and performance -- Personality, stress, learning and perception -- Attitudes, self-concept, values and ethics -- Time and career management -- Interpersonal skills: the foundation of human relations: Communications, emotions and criticism -- Leadership skills: influencing others: Leading and trust -- Motivating performance -- Ethical power, politics and etiquette -- Networking and negotiating -- Leadership skills: team and organizational behavior, human relations and performance: Team dynamics, creativity and problem solving and decision making -- Organizational change and culture -- Valuing diversity globally -- ER -