Communicating for success. /
Cheryl Hamilton, Bonnie Creel.
- Boston : Allyn & Bacon, 2011.
- xxix, 465 p. : ill. (some col.) ; 26 cm.
Includes bibliographical references (p. 419-432) and indexes.
Contents: Getting started in communication -- Using perception to understand self and others -- Listening -- Verbal communication -- Nonverbal communication -- Building interpersonal relationships -- Developing and managing interpersonal relationships and conflicts -- Communicating in problem-solving groups -- Becoming effective group members and leaders -- Public speaking: getting started -- Selecting a topic and gathering supporting materials -- Informative speaking -- Adding visuals and practicing your presentation -- Persuasive speaking --
0205524753 9780205524754
2009045254
Business communication. Oral communication. Public speaking. Success.