TY  - BOOK
AU  - Lane,Shelley D.
TI  - Interpersonal communication : competence and contexts.
SN  - 9780205453597
AV  - P94.7.L36  
U1  - 302.2 22
PY  - 2008///
CY  - Boston
PB  - Pearson/A&B
KW  - Interpersonal communication
N1  - Includes bibliographical references and index; Contents: Introduction to personal communication -- Perception and communication -- The self-concept and communication -- Emotion and communication -- Verbal communication -- Nonverbal communication -- Conversation and communication style -- Listening and confirming responses -- Communication climate, disconfirming messages and setting boundaries -- Interpersonal relationships -- Interpersonal conflict --
UR  - http://www.loc.gov/catdir/toc/ecip0725/2007034905.html
ER  -