Lane, Shelley D.

Interpersonal communication : competence and contexts. / Shelley D. Lane. - Boston : Pearson/A&B, 2008. - xxvi, 385 p. : col. ill. ; 26 cm.

Includes bibliographical references and index.

Contents: Introduction to personal communication -- Perception and communication -- The self-concept and communication -- Emotion and communication -- Verbal communication -- Nonverbal communication -- Conversation and communication style -- Listening and confirming responses -- Communication climate, disconfirming messages and setting boundaries -- Interpersonal relationships -- Interpersonal conflict --

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Interpersonal communication.

P94.7.L36

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