TY - BOOK AU - Edwards,Autumn TI - The communication age : connecting & engaging. SN - 9781412977593 (pbk.) AV - HM742.C64 U1 - 302.30285 23 PY - 2013/// CY - Los Angeles PB - Sage Publications KW - Online social networks KW - Social interaction N1 - Includes bibliographical references and index; Contents: Communication in the 21st century -- Perception, self and communication -- Verbal communication -- Nonverbal communication -- Listening -- Communication, culture and diversity -- Interpersonal communication -- Small group and team communication -- Workplace and organizational communication -- Communication and new media -- Selecting your topic and knowing your audience -- Researching your presentation -- Organizing your presentation -- Delivering your presentation -- Informative presentations -- Persuasive presentations -- ER -