TY - BOOK AU - Thomke, Stefan TI - Managing product and service development:text and cases. SN - 139780073023014 AV - HF5415.153.T361 PY - 2007/// CY - Boston PB - McGraw Hill KW - Managing products N1 - Includes index; Contents: Building capabilities for experimentation, learning and protyping -- Development process design and improvement -- Managing development networks ER -