Hawkins, Del I.

Consumer behaviour:building marketing strategy. / Del I. Hawkings, Roger J. Best and Kenneth A. Coney - 8th ed. - Boston: McGraw Hill, c2001. - xxiv,776 p.: ill; 26cm.

Includes index

Contents: Introduction -- External influences -- Internal influences -- Consumer decision process -- Organizations as consumers -- Consumer behavior and marketing regulation -- Appendix A -- Appendix B.

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Consumer behavior

HF5415.33 U6 H38