TY - BOOK AU - William Stevenson. TI - Operations management: Theory and Practice SN - 9781121913976 AV - TS155.S78 PY - 2012/// CY - McGraw-Hill Companies Inc PB - USA N1 - Content: Introduction to operation management -- Competitiveness, strategy and productivity -- Forecasting -- Product and service design -- Reliability -- Strategic capacity planning for product and services -- Decision theory -- Process selection and facility layout -- Work design and measurement -- Learning curves -- Location planning and analysis -- The transportation model -- Management of quality -- Quality control -- Acceptance sampling -- Aggregate planning and master scheduling -- MRP and ERP -- inventory management -- JIT and lean operations -- Maintenance -- Supply chain management -- Scheduling -- Project management -- Management of waiting lines -- Linear programming -- ER -