Operations management: Theory and Practice
William Stevenson
- 11th ed, Afrcan Edition,
- McGraw-Hill Companies Inc; USA 2012
- xxv, 910p 27 cm
Content: Introduction to operation management -- Competitiveness, strategy and productivity -- Forecasting -- Product and service design -- Reliability -- Strategic capacity planning for product and services -- Decision theory -- Process selection and facility layout -- Work design and measurement -- Learning curves -- Location planning and analysis -- The transportation model -- Management of quality -- Quality control -- Acceptance sampling -- Aggregate planning and master scheduling -- MRP and ERP -- inventory management -- JIT and lean operations -- Maintenance -- Supply chain management -- Scheduling -- Project management -- Management of waiting lines -- Linear programming --