TY - BOOK AU - Proctor, Tony. TI - Essentials of marketing research SN - 0273674005 AV - HF5415.2.T736 PY - 1997/// CY - England PB - Prentice Hall N1 - Includes index; Contents: The Nature of marketing research -- Planning the research project -- Secondary data -- Sampling -- Surveys -- Measurement and scaling -- Questionaires -- Qualitative research -- Observations and experiments -- Quantitative data analysis -- Evaluating, reports and presentation -- Applied marketing research -- Marketing research settings: business-to-business, services and internal marketing -- Global marketing research -- Marketing decision-support systems ER -