TY  - BOOK
TI  - McGraw-Hill 36-hour course : operations management
SN  - 9780071743839
AV  - TS155.B655 
PY  - 2011///
CY  - New York
PB  - McGraw-Hill
N1  - Includes index; Contents : Managing for results --A practical approach to operations -- Desired results -- organizational performance -- Quality across the organization -- Technology across the value chain -- Process effectiveness -- Process quality -- Project definition for results -- Project planning -- Project control -- Individual effectiveness.


ER  -