TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek,Stephen Kyo
AU  - 
TI  - Business communication :building critical skills.
SN  - 0070927286 
AV  - HF5718.L63 
U1  - 651.7 21
PY  - 2005///
CY  - New York
PB  - McGraw-Hill
KW  - Business communication
N1  - Includes bibliographical references and index; Contents: Building effective messages: Introduction to business communication -- Adapting your message to your audience -- Communicating across cultures -- Planning, writing and revising -- Creating goodwill: You-attitude -- Positive emphasis -- Reader benefits -- Letters, memos and e-mail messages: Formats for letters and memos -- Informative and positive messages -- Negative messages -- Persuasive messages -- Email messages -- Polishing your writing: Editing for grammar and punctuation -- Choosing the right word -- Editing sentences and paragraphs -- Interpersonal communication: Listening -- Working and writing in teams -- Planning, managing and recording meetings -- Making oral presentations -- Research, reports and visuals: Finding, analyzing and documenting information -- Proposals and progress reports -- Short reports -- Long reports -- Using visuals -- Job hunting: Researching jobs -- Creating persuasive resumes -- Job application letters -- Preparing for job interviews -- After the interview: follow-up letters and emails and job offers --
UR  - http://www.loc.gov/catdir/description/mh031/2002035595.html
UR  - http://www.loc.gov/catdir/toc/fy036/2002035595.html
ER  -