TY - BOOK AU - Bates,Ian AU - Adkins,Derek ED - Institute of Financial Services (Great Britain) TI - Management of insurance operations. SN - 9781906403348 AV - HG8075.B38 U1 - 368.0068 22 PY - 2007/// CY - London PB - Global Professional Pub. KW - Insurance companies KW - Management N1 - Includes bibliographical references and index; Contents : Introduction to scene setting -- Insurance: basic principles -- The Structure of the insurance market -- An Introduction to the legal and regulatory framework for insurance -- Strategic planning in insurance operations -- Commonly applied insurance strategies -- Introduction to the value chain -- Insurance products -- The Management of the front end-1: markets analysis and segmentation -- The Management of the front end-2: practice -- The Management of underwriting-1: key concepts --The Management of underwriting-2: reinsurance and ART -- The Management of underwriting-3: practice -- The Management of claims -- The Management of reserves -- The Management of business services -- Cross-business services -- Assessing the profitability and management effectiveness of an insurance operation -- Regulation in the European Union and the UK -- Insurance is different ER -