Bates, Ian. <br/><br/>
Management of insurance operations. / 
Ian Bates and Derek Atkins. 
 - 2nd ed. 
 - London :  Global Professional Pub.,  2007. 
 - xii, 390 p. :  ill.  ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Contents : Introduction to scene setting -- Insurance: basic principles -- The Structure of the insurance market -- An Introduction to the legal and regulatory framework for insurance -- Strategic planning in insurance operations -- Commonly applied insurance strategies -- Introduction to the value chain -- Insurance products -- The Management of the front end-1: markets analysis and segmentation -- The Management of the front end-2: practice -- The Management of underwriting-1: key concepts --The Management of underwriting-2: reinsurance and ART -- The Management of underwriting-3: practice -- The Management of claims -- The Management of reserves -- The Management of business services -- Cross-business services -- Assessing the profitability and management effectiveness of an insurance operation -- Regulation in the European Union and the UK -- Insurance is different. 
<br/><br/><label>ISBN: </label>9781906403348 
<br/><br/><label>LCCN: </label>2010286082 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Insurance companies--Management.
<br/><br/><label>LC Class. No.: </label>HG8075.B38  
<br/><br/><label>Dewey Class. No.: </label>368.0068