TY - BOOK AU - Schiffman,Leon G. AU - Wisenblit,Joseph TI - Consumer behavior SN - 9780273787136 AV - HF5415.32.S35 U1 - 658.8/342 23 PY - 2015/// CY - Boston PB - Pearson KW - Consumer behavior KW - Motivation research (Marketing) N1 - Includes indexes; Contents: Consumers, marketers and technology: Technology-driven consumer behavior -- Segmentation, targeting and positioning -- The consumer as an individual: Consumer motivation and personality -- Consumer perception -- Consumer learning -- Consumer attitude formation and change -- Communication and consumer behavior: Persuading consumers -- From print and broadcast advertising to social and mobile media -- Reference groups and word-of-mouth -- Consumers in their social and cultural settings: The family and its social standing -- Culture's influence on consumer behavior -- Subcultures and consumer behavior -- Cross-cultural consumer behavior: an international perspective -- Consumer decision-making, marketing ethics and consumer research: Consumer decision-making and diffusion of innovations -- Marketing ethics and social responsibility -- Consumer research -- ER -