TY - BOOK AU - Daft,Richard L. AU - TI - Building management skills: an action-first approach. SN - 9781285188225 AV - HD38.15.D12 PY - 2014/// CY - London PB - South-Western Cengage, KW - Management N1 - Includes bibliographic references and indexes; Contents: Managing yourself: Your manager strengths and weaknesses -- Learning about yourself -- Managing yourself to get things done -- Creative problem solving -- How managers communicate -- Becoming an ethical manager -- Managing relationships: Motivating for performance -- Getting things done through networks, relationships and soft power -- Developing people with coaching, delegation and deliberate practice -- Handling difficult conversations, conflict and negotiation -- Managing your boss -- Managing your team: Managing teams -- Achieving desired outcomes: getting the right people and managing performance -- Managing cross-culturally -- Positive leadership -- Managing personal and organizational change -- UR - http://www.loc.gov/catdir/enhancements/fy1604/2012937324-b.html UR - http://www.loc.gov/catdir/enhancements/fy1604/2012937324-d.html UR - http://www.loc.gov/catdir/enhancements/fy1604/2012937324-t.html ER -