TY - BOOK AU - Lussier,Robert N. TI - Management fundamentals: concepts, applications, skill development. SN - 9780324584929 AV - HD31.L84 PY - 2009/// CY - Mason, OH PB - South-Western KW - Management N1 - Includes bibliographical references (p. 523-551) and index; Contents: The global management environment: Management and entrepreneurship -- The global environment: culture, ethics and social responsibility -- Planning: Creative problem solving and decision making -- Strategic and operational planning -- Organizing: Organizing and delegating work -- Managing change: innovation and diversity -- Human resources management -- Leading: Organizational behavior: power, politics, conflict and stress -- Leading with influence -- Communicating with information technology -- Motivating for high performance -- Team leadership -- Controlling: Control systems: financial and human -- Operations, quality and productivity -- ER -