Management fundamentals: concepts, applications, skill development. /
Robert N. Lussier.
- 4th ed.
- Mason, OH: South-Western, 2009.
- xxi, 564 p. : col. ill., col. map ; 28 cm.
Includes bibliographical references (p. 523-551) and index.
Contents: The global management environment: Management and entrepreneurship -- The global environment: culture, ethics and social responsibility -- Planning: Creative problem solving and decision making -- Strategic and operational planning -- Organizing: Organizing and delegating work -- Managing change: innovation and diversity -- Human resources management -- Leading: Organizational behavior: power, politics, conflict and stress -- Leading with influence -- Communicating with information technology -- Motivating for high performance -- Team leadership -- Controlling: Control systems: financial and human -- Operations, quality and productivity --