TY - BOOK AU - Smith, Mike TI - Fundamentals of management. SN - 9780077126933 AV - HD31.S64 PY - 2011/// CY - New York PB - McGraw Hill KW - Management. N1 - Include index; Contents: 1. What is management: Defining management -- The Organisational context-- The Historical context -- 2. Management processes: Planning and strategy -- Organisational structures and teamwork -- Organisational change -- Staffing - selecting, developing and motivating people -- Leading and leadership -- Decision-making -- Controlling -- Reporting and communicating -- Budgeting -- 3. Management functions: Introduction to management functions -- Marketing -- Operations -- Human resources management -- Finance and accounting -- Information management -- 4. Personal perspectives on management: Social responsibility and business ethics -- Management fads, gurus and research -- ER -