TY  - BOOK
AU  - O'Rourke,James S.
TI  - Effective communication.
T2  - DK essential managers
SN  - 9781405336901
AV  - HD30.3.O76  
U1  - 658.45 22
PY  - 2009///
CY  - New York
PB  - DK
KW  - Communication in management
N1  - "Listening, presenting, briefing, body language, feedback"--Cover; Includes index; Contents: Introduction -- Understanding communication skills -- Speaking and writing -- Communicating with your team -- Communicating externally --
UR  - http://www.loc.gov/catdir/enhancements/fy1208/2010285469-d.html
ER  -