O'Rourke, James S.,

Effective communication. / James S. O'Rourke, IV. - New York: DK, 2009. - 72 p. : col. ill. ; 18 cm. - DK essential managers . - Essential managers. .

"Listening, presenting, briefing, body language, feedback"--Cover. Includes index.

Contents: Introduction -- Understanding communication skills -- Speaking and writing -- Communicating with your team -- Communicating externally --

9781405336901


Communication in management.

HD30.3.O76 /

658.45