TY  - BOOK
AU  - 
TI  - Communication matters.
SN  - 9780071221498
AV  - P90.F64 
PY  - 2011///
CY  - New York
PB  - McGraw-Hill
KW  - Communication
N1  - Contents: Communication in principle: Communication: a first look -- Communication and culture -- Perceiving the self and others -- How we use language -- Communicating nonverbally -- Listening effectively -- 2. Communication in  context: Communicating in social and professional relationships -- Communicating in intimate relationships -- Communicating in small groups -- Decision making and leadership in groups -- 3. Communication in the public sphere: Choosing, developing and researching a topic -- Organizing and finding support for your speech -- Presenting a speech confidently and competently -- Speaking informatively -- Speaking persuasively --
ER  -