TY - BOOK AU - Krizan,A.C. TI - Business communication. SN - 9780324374858 AV - HF5718.H28 U1 - 808/.06665 dc22 PY - 2008/// CY - Mason, OH PB - Thomson South-Western KW - Business communication N1 - Includes bibliographical references (p. 634) and index; Contents: 1. The communication environment: Business communication foundation -- Multicultural and global communication -- Technological, legal, and ethical considerations -- 2. Effective communication development: Principles of business communication -- Print and electronic messages -- 3. Correspondence applications: Message formats -- Positive, neutral, and social business messages -- Negative messages -- persuasive messages -- 4. Written report applications: Business research and report writing -- Proposals, business plans and special reports -- Visuals aids -- 5. Oral and nonverbal communication: Interpersonal communication and teamwork -- Listening and nonverbal messages -- Orals communication essentials -- 6. Employment communication: The job search and resumes -- Employment communication and interviewing -- UR - http://www.loc.gov/catdir/enhancements/fy1104/2006936556-b.html UR - http://www.loc.gov/catdir/enhancements/fy1104/2006936556-d.html UR - http://www.loc.gov/catdir/enhancements/fy1104/2006936556-t.html ER -